SHIPPING & HANDLING POLICY
Aristosil
Last Updated: 20 May 2026
1. OVERVIEW
At Aristosil, we partner with trusted courier services to ensure that your orders are delivered safely,securely, and efficiently.
Delivery timelines may vary depending on product type, availability, and shipping destination.
2. DISPATCH TIMELINES
2.1 Silver Jewellery
All modern silver jewellery orders are typically dispatched within 1–2 working days from the date of order confirmation.
2.2 Gold Jewellery & Lab-Grown Diamonds (LGD)
Fine gold jewellery and lab-grown diamond (LGD) pieces are made to order and are typically dispatched within 15–20 working days from the date of order confirmation.
Working days exclude weekends and public holidays.
3. DELIVERY TIMELINES
Estimated delivery timelines are displayed on product pages and at checkout.
Delivery timelines depend on:
- Your shipping pincode
- Product category
- Courier partner serviceability
Please note that delivery timelines are estimates and not guaranteed.
4. SHIPPING CHARGES
4.1 Domestic Shipping (India)
Prepaid Orders: Free shipping across India.
Cash on Delivery (COD): A ₹75 COD charge is applicable.
COD is not available for Lab-Grown Diamond (LGD) and Fine Gold jewellery orders.
4.2 International Shipping
We ship select products internationally.
Delivery timelines may take up to 18–20 working days, depending on destination and customs clearance.
International shipping charges are calculated at checkout.
Customs duties, taxes, or import charges (if applicable) are the responsibility of the customer.
5. ORDER TRACKING
Once your order is shipped, you will receive a tracking link via:
- SMS
You can use the tracking link to monitor your shipment status in real time.
For assistance, please contact us at:
Email: support@aristosil.com
6. DELAYS & EXCEPTIONS
While we strive to ensure timely delivery, delays may occasionally occur due to:
- Weather conditions
- Local restrictions
- Courier-related operational issues
- Customs clearance (for international shipments)
If your shipping address becomes unserviceable after order placement, our team will contact you to arrange an alternative solution or process a refund, where applicable.
27. ADDRESS ACCURACY
Customers are responsible for providing accurate and complete shipping information at checkout. Aristosil
shall not be liable for delays or losses arising from incorrect or incomplete addresses provided by the customer.
8. CONTACT US
For any shipping-related queries or assistance, please contact:
Email: care@aristosil.com